Starter
For small businesses getting started
£29/month + VAT
Billed monthly
- 1,000 AI replies a month
- 1 bot, 2 team members
- Website up to 500 pages
- Live takeover and lead capture
AI chatbot for UK businesses
The assistant that knows when to ask.
Chati answers your customers from your own website, day and night. When it isn’t sure, it hands the chat to your team in one tap.
- UK company, UK GDPR
- Live in an afternoon
- Prices in pounds, no surprises
- Can I spread the cost of Invisalign?
- Yes, you can spread the cost over 12 monthly payments. Would you like to book a free consultation?Payment planshartleydental.co.uk
- Yes please, ideally next week
- Here are the free consultation slots next week. Pick one and I’ll book it in.
Takes away the daily grind.
Prices, opening hours, “do you do…?”. Chati answers the same questions every day, so your team can get on with the work that needs a person.
Meet Chati
Your newest team member. Trained on your business, dressed in your brand.
Chati learns your services, prices and policies from your website. Then it greets your visitors with your name, logo and colours, so to your customers it feels like part of your team.
Your name
Call it Chati, or give it a name of your own.
Your logo
On the chat button, the header and every reply.
Your colours
Matched to your website, so it never looks bolted on.
Your voice
Formal, friendly or somewhere in between.
How it works
Super simple. Live in an afternoon.
No scripts to write and no flowcharts to build. Chati learns from what you already have.
- 1
Point it at your website
Chati reads your pages, PDFs and FAQs, and keeps itself up to date when your site changes.
- 2
Make it yours
Add your logo, colours, name and welcome message so the chat matches your website. Choose how formal or friendly it sounds.
- 3
Check its answers
Test it with your real customer questions before it goes live. Fix any answer in one click.
- 4
Go live, stay in control
Add one line of code or our WordPress plugin. Watch chats live and take over any of them, any time.
Your dashboard
Every chat, answer and lead in one place.
See who’s chatting right now, step in when someone wants a person, and spot the questions Chati couldn’t answer, all from one screen.
Live now. Watch chats as they happen and take over with one tap.
Resolved by AI. See how many questions Chati handled without your team.
Leads captured. Every enquiry and contact detail, sent straight to your inbox.
Why Chati
An AI that answers properly, and admits when it can’t.
Answers with sources
Every answer comes from your own content and shows where it came from. No made-up prices or links.
Knows when to ask
When it isn’t confident, Chati asks a clarifying question or offers a real person instead of guessing.
Live takeover on every plan
See every chat as it happens and step in with one tap, on your computer or phone. Human replies never count towards your plan.
Fix it once, fixed for good
Questions it couldn’t answer are grouped for you. Add the answer once and Chati uses it from then on.
Chat and voice in one inbox
Visitors type or talk to your assistant on your website, and every conversation lands in one inbox. WhatsApp is coming soon.
UK GDPR ready
A UK company, with a data processing agreement on every plan and VAT invoices as standard. How we handle your data
Your team, still in charge
Built to work with your team, not replace it.
Chati handles the everyday questions. The moment a customer asks for a person, or it isn’t sure, your team gets an alert and can take over the chat straight away.
- AI only, AI with takeover, or people only
- A summary of the chat before you step in
- Works with your opening hours and out-of-hours cover
Live now2 chats
JPJames P.AI replying
EREmma R.Waiting 0:48
Asked to speak to a person Take over chat
Custom builds
Need it plugged into your systems? We’ll build it.
Our UK team connects Chati to your booking system, stock, orders or CRM, so it can check availability, look up an order or book an appointment. We can even connect it securely to your own database.
See what we can buildBooking systems
Check slots, book and reschedule
Your database
Read-only, approved tables only
Orders and stock
“Where’s my order?” answered
Your CRM
Every lead sent straight in
Pricing
Simple prices, in pounds.
No auto top-ups, no surprise bills. Human takeover included on every plan.
Business
For busy teams and growing sites
£79/month + VAT
Billed monthly
- 5,000 AI replies a month
- 3 bots, 5 team members
- WhatsApp (coming soon)
- Bookings, webhooks, Chati branding removed
Pro
For bigger sites and connected systems
£179/month + VAT
Billed monthly
- 15,000 AI replies a month
- 10 bots, unlimited team
- Voice chat: 120 minutes a month included
- Database connector and API
- Choice of AI model, priority support
Compare every plan feature. Web designer or agency? Join our partner programme and earn 20% for 12 months on every business you refer.