Industry guides
Built for the questions your customers actually ask.
See what Chati answers in your line of work, and what it sensibly hands to your team.
Chati for Dental practices
Fewer calls about prices and appointments. More time with patients.
Patients ask the same things every day: what treatments cost, whether you take new NHS patients, and when you’re open. Chati answers from your website and fee list, and passes anything clinical to your team.
Chati answers
- “How much is teeth whitening?”
- “Are you taking new NHS patients?”
- “Can I spread the cost of Invisalign?”
- “Is there parking near the practice?”
Hands to your team
- Pain, swelling or anything that sounds urgent
- Questions about a patient’s own treatment
- Complaints
- Online booking system
- Practice management software
- Finance applications
- Do you do white fillings?
- Yes. White (composite) fillings start from £95 per tooth. Your dentist will confirm the price at your check-up.Fees and treatments
- I’ve had a bad toothache since last night
- I’m sorry to hear that. I’m asking one of the team to help you straight away. If you have swelling or trouble breathing, please call 111.
- Reception has been asked to join
Example conversation for an imaginary business.
Chati for Solicitors
Answer enquiries out of hours, without giving legal advice.
Chati explains your services, fees and process from your own pages, takes the details of new enquiries and books consultations. It never gives legal advice on someone’s case.
Chati answers
- “Do you offer fixed fees for conveyancing?”
- “What do I need to bring to my first meeting?”
- “Do you deal with lasting powers of attorney?”
- “How long does probate usually take?”
Hands to your team
- Anything about a specific case or situation
- Deadlines, court dates or urgent matters
- Existing clients asking about their file
- Case management system
- Consultation booking
- New enquiry intake form
- What’s your fee to buy a house?
- Our conveyancing fee for a freehold purchase up to £250,000 is £950 + VAT, plus disbursements such as searches and Land Registry fees.Conveyancing fees
- My tenant has stopped paying rent, can I evict them?
- That depends on your circumstances, so it’s one for our property team. Shall I take your details so a solicitor can call you back?
- Property team has been asked to join
Example conversation for an imaginary business.
Chati for Trades and home services
Capture every job enquiry, even when you’re on the tools.
Chati answers questions about your services, areas and call-out charges, then gathers the job details and photos so you can quote without a back-and-forth.
Chati answers
- “Do you cover my postcode?”
- “What’s your call-out charge?”
- “Are you Gas Safe registered?”
- “Can you fit a new boiler next week?”
Hands to your team
- Gas leaks or emergencies
- Quotes that need a site visit
- Problems with a recent job
- Job management software
- Diary and booking
- Quote requests
- Do you cover Harrogate?
- Yes, we cover Harrogate and anywhere within 20 miles of Leeds. Our call-out charge is £65, which includes the first half hour.Areas we cover
- Can you replace my boiler? It’s a combi, about 15 years old
- We can. To give you an accurate price, Dan will want to see it. Can I take your address and a good time to visit?
- Dan has been asked to join
Example conversation for an imaginary business.
Chati for Estate and letting agents
Book more viewings and valuations from the same website traffic.
Buyers and tenants want answers in the evening. Chati answers questions about listings, fees and the process, and books viewings and valuations for your team to confirm.
Chati answers
- “What are your tenant fees?”
- “Is the flat on Park Road still available?”
- “How do I book a valuation?”
- “Do you allow pets in your rentals?”
Hands to your team
- Offers on a property
- Maintenance emergencies
- Landlord and tenant disputes
- Property listings feed
- Viewing diary
- CRM
- How much do you charge to sell?
- Our sales fee is 1.2% + VAT of the sale price, with no sale, no fee. A free valuation is the first step.Selling with us
- I’d like to make an offer on 14 Elm Grove
- Great. Offers go straight to the negotiator for that property, so I’ve asked Priya to pick this up with you now.
- Priya has been asked to join
Example conversation for an imaginary business.
Chati for Accountants
Turn tax-deadline panic into booked consultations.
Chati explains your packages, fees and deadlines from your website, and takes the details of new clients. It leaves tax advice to your accountants.
Chati answers
- “How much is a self-assessment return?”
- “Do you work with sole traders?”
- “Can you do my bookkeeping?”
- “Which software do you use?”
Hands to your team
- Advice on someone’s tax position
- HMRC letters or investigations
- Existing clients’ accounts
- Practice management software
- Client onboarding
- Document requests
- How much for a self-assessment?
- Self-assessment returns start from £180 + VAT for straightforward employment and rental income.Packages and fees
- Can I claim my car as a business expense?
- It depends on how you use it, so that’s one for an accountant. Shall I book you a free 15-minute call?
- An accountant has been asked to join
Example conversation for an imaginary business.
Chati for Veterinary practices
Answer pet owners quickly, and never miss an emergency.
Chati answers questions about opening hours, health plans, vaccinations and prices, and sends anything that sounds urgent straight to your team.
Chati answers
- “What’s included in your pet health plan?”
- “How much is a cat neuter?”
- “Are you open on Saturdays?”
- “Do you see rabbits?”
Hands to your team
- Anything that sounds like an emergency
- Questions about a pet’s symptoms
- Test results
- Practice management system
- Appointment booking
- Health plan sign-ups
- Do you have a health plan for dogs?
- Yes. Our Pet Health Club is from £16 a month and covers vaccinations, flea and worm treatment and two check-ups a year.Pet Health Club
- My dog has eaten some chocolate
- Please call us now on the number at the top of this page. I’ve also alerted the team so they’re expecting you.
- The vet team has been asked to join
Example conversation for an imaginary business.
Chati for Hotels and B&Bs
Answer guests at midnight, and send more direct bookings.
Chati answers questions about rooms, parking, dogs, breakfast and check-in, and points guests to book direct.
Chati answers
- “Do you allow dogs?”
- “What time is check-in?”
- “Is breakfast included?”
- “Is there parking?”
Hands to your team
- Group and event bookings
- Changes to an existing booking
- Complaints
- Booking engine
- Availability checks
- Event enquiries
- Can I bring my dog?
- Yes, dogs are welcome in our two garden rooms for £15 a night. Please mention your dog when you book.Dogs and pets
- We’d like to book 8 rooms for a wedding in June
- Lovely. Group bookings are handled by Claire, so I’ve asked her to pick this up. Can I take your email?
- Claire has been asked to join
Example conversation for an imaginary business.
Chati for Gyms and studios
Turn “how much is it?” into a booked first class.
Chati answers questions about memberships, timetables and classes, and gets new members to book a taster session.
Chati answers
- “How much is membership?”
- “Do you have a free trial class?”
- “What time is the Saturday spin class?”
- “Can I freeze my membership?”
Hands to your team
- Injuries and health conditions
- Cancelling a membership
- Personal training plans
- Class booking system
- Membership software
- Taster sign-ups
- Is there a free taster?
- Yes, your first class is free. Pick any class on the timetable and choose “first visit” when you book.New members
- I have a knee injury, which classes are safe?
- Good question to ask. One of our instructors will message you to talk it through before you book.
- An instructor has been asked to join
Example conversation for an imaginary business.
All industry guides
Patients ask the same things every day: what treatments cost, whether you take new NHS patients, and when you’re open.
Read guide →SolicitorsChati explains your services, fees and process from your own pages, takes the details of new enquiries and books consultations.
Read guide →TradesChati answers questions about your services, areas and call-out charges, then gathers the job details and photos so you can quote without a back-and-forth.
Read guide →Estate and letting agentsBuyers and tenants want answers in the evening.
Read guide →AccountantsChati explains your packages, fees and deadlines from your website, and takes the details of new clients.
Read guide →VetsChati answers questions about opening hours, health plans, vaccinations and prices, and sends anything that sounds urgent straight to your team.
Read guide →Hotels and B&BsChati answers questions about rooms, parking, dogs, breakfast and check-in, and points guests to book direct.
Read guide →Gyms and studiosChati answers questions about memberships, timetables and classes, and gets new members to book a taster session.
Read guide →Don’t see yours?Chati works for any business with a website. Tell us what you do and we’ll show you how.
Ask us →