Add a webhook
- Open Integrations and press Configure on Webhooks.
- Press Add webhook.
- Paste the address that should receive the data, choose the events, and choose one bot or all bots.
- Copy your signing secret. It’s only shown once.
Webhooks come with the Business and Pro plans. Only owners and admins can manage them.
What we send
For each event you choose (new leads, handovers and finished chats), we send a JSON POST to your address. Each delivery is signed with your secret in the X-Chati-Signature header, so your system can check it came from Chati. Failed deliveries are retried 5 times over about 15 minutes.
Use Zapier
To reach thousands of other apps without code, add a “Catch Hook” trigger in Zapier and paste its address as a webhook in Chati. Then send the data wherever you like: Google Sheets, HubSpot, Mailchimp, Slack and more.
Connect your own system
If you want Chati to look things up or take actions, such as checking availability or booking appointments in your practice software, we can build that for you at a fixed price. See custom builds.