Connect WhatsApp

WhatsApp is coming soon. When it arrives, Chati will answer WhatsApp messages with the same knowledge it uses on your website.

What it’ll do

  • Answer WhatsApp messages automatically, from the same knowledge as your website chat.
  • Put every conversation in the same Inbox, so your team can take over from one place.
  • Hand over to your team in the same way, using your opening hours.

Which plans include it

WhatsApp will come with the Business and Pro plans. You’ll see it on the Channels and install page, marked “Coming soon” for now.

Facebook Messenger is planned for after WhatsApp.

Be first to use it

Contact us and choose “Help with my account”, and we’ll let you know as soon as it’s ready for you. In the meantime, visitors can talk to Chati by voice on your website. See Turn on voice calls.

Still stuck?

Our UK team is here 8:30am to 5:30pm, Monday to Friday.