Change your plan
- Open Billing and usage.
- Under Plans, choose Monthly or Yearly. Yearly saves 10%.
- Press the plan you want and confirm the payment.
Your new allowance starts straight away. Only the account owner can change the plan.
Update your card or billing details
Press Update card on Billing and usage. You’ll go to our secure payment page, run by Stripe, to change your card, billing email or company details.
Cancel
To stop using Chati, the account owner can close the account from Settings, Account. Your assistants stop answering, your plan is cancelled and you won’t be charged again. Your data is kept for 30 days in case you change your mind, then deleted for good. You can download a copy first.
If you’d rather we cancel at the end of the period you’ve paid for, email [email protected] from the account owner’s address. We don’t give refunds for part of a period, as set out in our terms.
Taking a break
If you only need Chati to stop answering for a while, Pause all assistants in Settings, Account instead. Your knowledge and settings stay as they are, ready for when you resume.
Billed by invoice?
If we bill you by invoice instead of card, contact us to change or cancel your plan.