Blog and guides
Chatbot basics
How to stop a chatbot making things up
Chatbots invent answers when they lack facts. Learn how to stop a chatbot making things up with grounding, clear rules, sources and human handover.
What is an AI chatbot? A plain guide for UK businesses
What is an AI chatbot, how does it work and what is it used for? A plain UK guide with examples, types, limits and how small businesses use one.