Blog and guides
Lead capture
Virtual chat: what it means and how businesses use it
Virtual chat means talking online in real time, from social chat rooms to website live chat and AI chatbots. See how each works and which suits a UK business.
Chatbot that shows its sources: how it works and who needs one
What a chatbot that shows its sources is, why it builds trust, how it differs from Perplexity or ChatGPT, and what a UK business should check before choosing.
How does a website chatbot work? A plain-English guide
How does a website chatbot work? See the chat window, AI model, knowledge base and human handover behind it, and what UK small businesses should check.
Chatbot for accountants: what it does and what to look for
What a chatbot for accountants does, where it helps a UK practice, what to check before you buy, and how to keep it safe with human handoff.
Best AI chatbot for business: how to choose in 2026
There is no single best AI chatbot for business. See which type suits customer service, leads or internal work, and what UK small firms should check first.