Blog and guides
AI chatbot
How does a website chatbot work? A plain-English guide
How does a website chatbot work? See the chat window, AI model, knowledge base and human handover behind it, and what UK small businesses should check.
Online chat application: types, features and how to choose
What is an online chat application? Compare the main types, from team chat to website live chat and AI chatbots, and see how a UK business should choose.
AI chatbot for website: how to choose one in the UK
Choosing an AI chatbot for your website? See what it does, what to check, UK points on data and handover, and which setup suits a small business.