Account and security
Sign-in codes, team roles, deleting a visitor’s data, downloading your data and closing your Chati account.
4 articles
Two-step login and sign-in codes
Two-step login is always on in Chati. How sign-in codes work, how to get them by text or email, and how to remember a device for 30 days.
Read article →Team roles and permissionsWhat Owners, Admins and Agents can do in Chati, how to change someone’s role, and how to deactivate someone who has left.
Read article →Delete a visitor’s dataWhen a visitor asks you to delete their data, remove their lead and every chat linked to their email in one step. How automatic deletion works.
Read article →Download your data or close your accountDownload everything in your Chati account as a file, pause every assistant, or close your account. What happens straight away and after 30 days.
Read article →Other topics
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